Webinar | How DAFF's Biosecurity Operations Division creates a culture of coaching

2024 July 11 webinar recording

Discover why and how the Biosecurity Operations Division of the Australian Department of Agriculture, Fisheries and Forestry (commonly known as DAFF) invests in manager-led coaching efforts to create a more engaging and fulfilling work environment.

In the midst of a rapidly evolving marketplace and shifting expectations of its workforce, DAFF sought to accelerate innovation and lift performance, retention, motivation and engagement by transforming the quality of conversations between managers and employees.

The goal: make the organisation more human through science. 

Join Paul Hollingsworth, Director of Capability and Coaching at DAFF and Kendra Strudwick, Head of Learning APAC at NeuroLeadership Institute, for an in-depth look at the journey they embarked on to create a culture of coaching this Thursday, July 11th.

Paul and Kendra will unpack how the partnership with NeuroLeadership Institute and the adoption of a Brain-Based Coaching approach has dramatically improved interactions, boosted performance and engagement, and helped scale a common coaching language throughout the business

Our Zoom live was on Thursday, July 11, 2024 at 1 p.m. GMT+10

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Kendra Strudwick

Kendra Strudwick

Head of Learning APAC at NeuroLeadership Institute

Kendra has two decades of Leadership Training and Executive Coaching experience and has partnered at CEO and senior management level for organisations such as; AMP, AGL, KPMG, Boston Consulting Group, CBA, IAG, Intel, Seagate and The Australian Taxation Office to name a few.

She has been a Master Facilitator, Mentor and Assessor with The NeuroLeadership Institute for over 10 years and is well-known within the community for her skill, authenticity and passion.

Kendra’s specialty is applied neuroscience, how brain science impacts leadership, decision making, engagement and performance. Her style is ‘edutainer’, therefore audiences can expect to be inspired, challenged and championed.



Cian McEnroe (1)

Paul Hollingsworth

Director Capability & Coaching at the Australian Department of Agriculture, Fisheries and Forestry

Paul Hollingsworth is the Director of Capability and Coaching for the Biosecurity Operations Division at the Department of Agriculture, Fisheries and Forestry. With nearly 30 years of service in the department, Paul is a seasoned leader, adept at managing large, geographically dispersed operational teams.

In 2019, he completed the NeuroLeadership Brain-based Coaching certificate and holds credentials as both an ICF coach and an EMCC credentialed team coach. Paul introduced coaching practices into the Biosecurity Operations Division in 2020, and the coaching culture continues to grow and mature to this day.

Despite his busy schedule, Paul continues to coach, focusing on helping individuals build confidence, enhance leadership skills, and achieve a better work/life balance.f

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