Setting clear expectations of what team members need to focus on every day is key to delivering on strategy and purpose as ANZ builds the future of banking.
ANZ Bank’s Group Executive Talent & Culture and Service Centres, Dr Kathryn van der Merwe and NLI CEO and Founder Dr David Rock discuss how ANZ radically simplified their culture priorities and focused on making sure talent systems supported the behaviours they are driving.
Find out what it takes to shift behaviours across 40,000 team members in 32 countries and get everyone to focus on the essential things that make a difference and work together to deliver them.
Watch the replay to:
Presenters
David Rock
(Co-Founder and CEO at NLI)
Kathryn van der Merwe
(Group Executive Talent & Culture and Service Centres at ANZ)
Jeff Knibb
(Consultant at NLI APAC)
Additional Resources
How Microsoft Changed Its Culture by Going Simple - NeuroLeadership Institute
Even one of the most valuable companies on Earth knows how hard it can be to shift a culture. Fortunately, by focusing on the science of memory and behaviour change, Microsoft was able to reduce complexity and make lasting changes to how employees work day to day.
CASE STUDY: Nokia Turns Two Cultures into One - NeuroLeadership Institute
IMPACT: 10% improvement in manager behaviour scores, according to direct report surveys.
SCALE: 3,500+ line managers
SPEED: 2 years.
The story puts to practice a great deal of research showcased in NLI’s newest white paper, “How Culture Change Really Happens.”
Do you want to embark on a similar journey and use neuroscience to change habits at scale?