The pandemic brought unprecedented changes to many industries, but the healthcare industry, by necessity, experienced one of the most rapid and profound transformations. Healthcare systems were forced to adapt at lightning speed to meet the staggering demands of a public health crisis. NLI industry researchers explore the latest trends facing this industry and combined with our brain-based approach, propose the new skills, mindsets and capabilities required in order for the industry to adapt going forward. NLI’s impact on behavior change at scale in the healthcare industry is presented as a solution.